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Last updated: Jan, 2026

This Privacy Policy explains how Nail Envi (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our salon, use our services, contact us, or interact with us online.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal details: Name, phone number, email address
  • Appointment information: Booking details, service history, preferences
  • Payment information: Transaction records (we do not store full card details)
  • Health and safety information: Allergies or conditions relevant to nail treatments (provided voluntarily)
  • Marketing preferences: Opt-in/opt-out choices
  • Online data (if applicable): IP address, website usage, cookies

2. How We Use Your Information

We use your personal data to:

  • Provide and manage salon services and appointments
  • Communicate with you regarding bookings, changes, or enquiries
  • Process payments and maintain business records
  • Ensure health, safety, and suitability of treatments
  • Improve our services and customer experience
  • Send promotional messages or offers (only if you have opted in)
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (UK GDPR / GDPR)

We process your personal data under one or more of the following legal bases:

  • Your consent
  • Performance of a contract (e.g. providing booked services)
  • Compliance with a legal obligation
  • Our legitimate business interests, where these do not override your rights

4. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data may be stored:

  • Securely in digital booking or payment systems
  • In locked paper files (where applicable)

We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

5. Sharing Your Information

We do not sell your personal data.

We may share your information only with:

  • Payment processors and booking system providers
  • Professional advisors or insurers (where required)
  • Legal or regulatory authorities if required by law

All third parties are required to respect the security and confidentiality of your data.

6. Marketing Communications

You will only receive marketing communications from us if you have given your consent.

You may opt out at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly using the details below

7. Your Data Protection Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, please contact us.

8. Cookies

If we operate a website, cookies may be used to improve functionality and user experience. You may control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available in the salon.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact directly.